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Product

Machines do the reading. People make the call.

01

Read

Connect a claims inbox and ClarGo classifies each message, pulls the attachments apart and extracts AWB numbers, weights, dates, values and damage descriptions — with a confidence score on every field.

—Email, portal and API intake
—AWB, POD, survey, invoice, photos
—Field-level confidence and source highlights
02

Apply

A versioned rules engine applies the Montreal Convention, Warsaw regimes and your own contract terms. Rules are written in plain language and every evaluation is recorded.

—Notice periods and time bars
—SDR liability caps and declared value
—Carrier, TPA and policy-specific rules
03

Assemble

Instead of a folder of PDFs, adjusters open one file: the facts, the evidence behind each one, the rules that fired and a recommended outcome with its reasoning.

—Evidence linked to every fact
—Missing-document requests drafted
—Recommended settle, deny or escalate
04

Approve

ClarGo never decides on its own. Adjusters approve, amend or reject each recommendation, and their reasoning is stored alongside the file for audit.

—Human sign-off on every outcome
—Four-eyes rules for high values
—Letters and settlement docs generated
Audit trail

Every decision, explainable to a regulator.

Each file carries the documents read, the rule versions applied and the adjuster who approved — exportable for audit, reinsurance or litigation.

TimeEventBy
09:02Claim email received, 6 attachments classifiedClarGo
09:03AWB 176-48392011 matched, weight 60 kg extractedClarGo
09:03Rule MC99-31 notice period: passed (day 9/14)ClarGo
09:03Rule MC99-22(3) cap applied: SDR 1,560ClarGo
10:41Recommendation approved, settlement letter issuedJ. Okafor
Illustrative sample audit entries.